Shipping & Handling

Shipping Methods & Delivery Timeframes

We offer various shipping options to meet your needs. All orders are processed within 1-2 business days after payment verification.

Standard Shipping

  • Delivery within 5-7 business days
  • Available for most postal codes
  • Order tracking included
  • $9.95 flat rate (free on orders over $75)

Express Shipping

  • Delivery within 2-3 business days
  • Order processing priority
  • Real-time tracking updates
  • $19.95 flat rate

Overnight Shipping

  • Next business day delivery
  • Orders must be placed before 12 PM PST
  • Signature required upon delivery
  • $29.95 flat rate

Shipping Destinations

We currently ship to all provinces and territories within Canada. Some remote areas may require additional delivery time.

Shipping Restrictions

Certain items require special handling:

  • Furniture items: 7-10 business days
  • Large equipment: 10-14 business days
  • Custom orders: Varies by product

Order Processing

Orders placed before 12 PM PST Monday-Friday are processed the same day. Weekend orders are processed on the next business day.

Delivery Issues

Failed Deliveries
If delivery attempts fail, packages will be held at the local post office for 15 business days before being returned to us.

Incorrect Addresses
Please verify your shipping address during checkout. Address correction fees may apply for changes after order submission.

Holiday Shipping

During peak seasons, please allow additional processing time. Check our holiday schedule for specific cutoff dates.

International Shipping

We currently do not offer international shipping outside Canada.

Order Tracking

Once your order ships, you’ll receive a tracking number via email. Use this number to monitor your package’s progress.

Shipping Insurance

All orders include basic shipping insurance. Additional insurance is available for high-value items.

Returns & Exchanges

Please see our Returns Policy for information about return shipping procedures and costs.

Contact Information

For shipping inquiries, please contact our customer service team with your order number ready.

Last Updated: September 2023